Contact DECTRIS Support

If you are experiencing any issues with your detector, reach out to our Support team via the form below or email us at Our field-system engineers will be happy to give you some tips on how to get your detector up and running, to arrange the repair, or to assist you remotely. For sales inquiries, please contact

Support contact details


For any questions about our detectors or the company, contact us and we will make sure your request reaches the right contcat person.


You will find all the manuals and other helpful documents in our download center.