To meet the needs of customers and to continuously improve customer satisfaction, even at the highest level, is the main goal of quality management and the essence of the ISO 9000 family of standards. A high level of quality and quality management is not only important to DECTRIS, but also to all of our customers.
DECTRIS has been using effective quality management processes for many years. Over the last year, we have further refined our processes to meet the specific requirements of ISO 9001:2015.
A successful audit in October 2016 has confirmed that DECTRIS’ processes meet the international standard. With efficient and well-integrated processes, DECTRIS will keep focusing on its primary mission - technological leadership in X-ray detectors for scientific, industrial, and medical applications - while incessantly improving the customer experience.
“In our 10-year history, we have always taken pride in the high quality of our detectors and customer service. At DECTRIS we are very pleased to achieve ISO 9001 certification. It shows that our commitment to quality meets and exceeds an internationally recognized and highly regarded standard,” comments Christian Brönnimann, CEO of DECTRIS, and adds: “Adhering to the ISO 9001 standard will also ensure the highest level of quality during the future growth of DECTRIS.”